Returns & Exchanges
Can I return an item?
Of course, if you are not 100% happy with your order, any item can be refunded or exchanged within 14 days of your order being delivered. Contact us at firstname.lastname@example.org to start your return as items sent back to us without first requesting a return will not be accepted.
- Liquorice Interiors will not cover the shipping costs of returning your items, this must be paid for by you.
- We ask that all items are returned to us unused and in perfect condition.
- If you are returning a non-Liquorice product please ensure it is packed securely and carefully as we are unable to offer you a refund or replacement if the item is returned to us damaged.
- We recommend that you send any returns using a tracked postal service as unfortunately, we won’t be able to give a refund if returned items are lost in the post with no proof of postage.
Do you offer Exchanges?Yes, we offer exchanges on any non-Liquorice product as long as it is returned to us unused and damage free. However, we will not accept exchanges on or for Liquorice products as they are handmade to order and are not a stock item. Also, please note that we will not post the item you have chosen for exchange until we have received the item you do not want.